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How we collect, use, and protect your personal information

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Privacy Policy for MitraVeda Marketing App

Last Updated: January 15, 2026

1. Introduction

Welcome to the MitraVeda Marketing App ("App", "we", "us", or "our"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the application.

We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the "Last Updated" date of this Privacy Policy. You are encouraged to periodically review this Privacy Policy to stay informed of updates.

User Rights:

  • Consent: Users must provide affirmative consent (e.g., clicking "I Agree") to this policy during the onboarding process.

2. Information We Collect

2.1 Personal Information

We collect personal information that you voluntarily provide to us when you register for the App, including:

  • Email Address: Collected via Google Sign-In for authentication and account management
  • Name: Collected during account creation and profile setup
  • Bank Account Information:
    • Account Holder Name
    • Account Number
    • IFSC Code
    • Bank Name
    • This information is collected solely for payment processing and commission payouts

Financial Data Disclosure: MitraVeda collects your bank account number and IFSC code to facilitate commission payouts. This data is shared with our secure payment processor and is not used for any other purpose.

Encryption: All sensitive financial data, including bank details, is encrypted at rest.

Purpose of Collection: Data is collected solely for account identification, secure authentication, and processing affiliate marketing payouts.

2.2 Automatically Collected Information

When you use our App, we may automatically collect certain information, including:

  • Device Information: Device type, operating system, unique device identifiers
  • Usage Data: App features accessed, time and date of access, app crashes and performance data
  • Authentication Data: Google Sign-In tokens and session information

2.3 Marketing and Referral Data

As a marketing affiliate app, we collect and process:

  • Voucher/Referral Codes: Your unique referral code and codes you use
  • Referral Activity: Number of referrals, conversion rates, and referral timestamps
  • Commission Information: Earnings, payment status, transaction history
  • Performance Metrics: Dashboard statistics and analytics

2.4 Information We Do NOT Collect

We do not collect:

  • Precise geolocation data
  • Contact lists or phonebook data
  • Photos or media files
  • Microphone or camera access
  • SMS or call logs

3. How We Use Your Information

We use the information we collect to:

3.1 Provide and Maintain Services

  • Create and manage your marketer account
  • Process commission payments
  • Track referrals and calculate earnings
  • Provide customer support

3.2 Improve Our Services

  • Analyze app usage to improve functionality
  • Debug and fix technical issues
  • Develop new features
  • Monitor app performance

3.3 Communications

  • Send you important updates about your account
  • Notify you about commission earnings and payments
  • Respond to your inquiries and support requests
  • Send promotional communications (with your consent)

3.4 Security and Fraud Prevention

  • Detect and prevent fraudulent activity
  • Protect against security threats
  • Verify identity for payment processing

3.5 Legal Compliance

  • Comply with applicable laws and regulations
  • Respond to legal requests
  • Enforce our Terms of Service

4. Data Sharing and Disclosure

4.1 We Share Information With:

Service Providers: Third-party companies that perform services on our behalf, including:

  • Firebase (Google Cloud Platform) for authentication and data storage
  • Payment processors for commission payouts
  • Analytics providers for app performance monitoring

Legal Requirements: We may disclose information if required by law or in response to valid legal requests.

Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred.

4.2 We Do NOT Sell Your Personal Information

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

5. Data Security

We implement appropriate technical and organizational measures to protect your data, including:

  • Encryption: All data is encrypted in transit using SSL/TLS
  • Secure Storage: Sensitive data is encrypted at rest
  • Access Controls: Limited employee access to personal data
  • Regular Security Audits: Ongoing monitoring and testing

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to:

  • Maintain your account
  • Comply with legal obligations (e.g., tax records for 7 years)
  • Resolve disputes and enforce agreements

When you delete your account, we will delete or anonymize your personal data within 30 days, except for data we are required to retain by law.

7. Your Privacy Rights

Depending on your location, you may have the following rights:

7.1 Access and Portability

  • Request a copy of your personal data
  • Export your data in a machine-readable format

7.2 Correction

  • Update or correct inaccurate information
  • Modify your profile and bank details in the app

7.3 Deletion

7.4 Opt-Out

  • Unsubscribe from marketing emails
  • Disable push notifications
  • Withdraw consent for data processing

7.5 Object and Restrict

  • Object to certain types of data processing
  • Request restriction of data processing

8. Children's Privacy

The MitraVeda Marketing App is intended for users aged 18 and over. We do not knowingly collect information from children under 18. If we discover that we have collected information from a child under 18, we will delete it immediately.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. We ensure appropriate safeguards are in place to protect your data.

10. Third-Party Services

10.1 Google Sign-In

We use Google Sign-In for authentication. Your use of Google services is subject to Google's Privacy Policy.

10.2 Firebase / Google Cloud Platform

We use Firebase for:

  • Authentication
  • Database storage (Firestore)
  • Analytics

Firebase's data handling practices are governed by Google's Privacy Policy.

11. Cookies and Tracking

The App may use cookies and similar tracking technologies to enhance user experience. You can control cookie preferences in your device settings.

12. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

  • Right to know what personal information is collected
  • Right to know whether personal information is sold or disclosed
  • Right to opt-out of sale of personal information
  • Right to deletion
  • Right to non-discrimination

To exercise these rights, contact us at marketing@mitraveda.com.

13. European Privacy Rights (GDPR)

If you are in the European Union, you have rights under the General Data Protection Regulation (GDPR):

  • Right to access
  • Right to rectification
  • Right to erasure ("right to be forgotten")
  • Right to restriction of processing
  • Right to data portability
  • Right to object
  • Right to withdraw consent

To exercise these rights, contact us at marketing@mitraveda.com.

14. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes via:

  • Email notification
  • In-app notification
  • Update to the "Last Updated" date

Continued use of the App after changes constitutes acceptance of the updated policy.

15. Contact Us

For questions about this Privacy Policy or to exercise your privacy rights:

Email: marketing@mitraveda.com
Data Protection Officer: marketing@mitraveda.com
Address: Ceepebble Works Pvt LTD, KALAPATTI, Coimbatore, Tamil Nadu, India, 641048

Response Time: We aim to respond within 5 business days.

16. Grievance Redressal (India)

For India-based users, in accordance with the Information Technology Act, 2000:

Grievance Officer: marketing@mitraveda.com
Response Time: 30 days

17. Google Play Store Compliance

This app complies with Google Play Store policies, including:

  • Data Safety Section disclosure
  • Data deletion requirements
  • User consent requirements
  • Age restrictions (18+)

Last Updated: January 15, 2026

Version: 1.0

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